End User License Agreement

IMPORTANT: PLEASE READ THIS END USER LICENSE AGREEMENT ("AGREEMENT") CAREFULLY BEFORE USING HIRESCRIBE SOFTWARE.

BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.

1. Definitions

"Software" means the HireScribe desktop application, including all updates, upgrades, and related documentation.
"Licensor" means HireScribe and its affiliates.
"You" or "User" means the individual or entity using the Software.
"Local Processing" means data processing that occurs entirely on the User's device without transmission to external servers.
"Free Tier" means the Software features available without a paid license: audio recording, file upload, transcription, and speaker identification.
"Pro Features" means Software features unlocked by a valid Pro License, including AI-generated summaries.
"Pro License" means a paid, perpetual license to use the Pro Features, purchased through Licensor's authorized payment processor and activated with a License Key.
"License Key" means the unique key issued to You upon purchase of a Pro License.

2. License Grant

2.1 Grant of License

Subject to the terms of this Agreement, Licensor grants You a non-exclusive, non-transferable, revocable license to:

Install and use the Software on devices You own or control
Use the Software for lawful business purposes
Create backups of the Software for archival purposes

2.2 Restrictions

You may NOT:

Reverse engineer, decompile, or disassemble the Software
Rent, lease, lend, sell, or sublicense the Software
Remove or alter any copyright, trademark, or proprietary notices
Use the Software for any illegal or unauthorized purpose
Circumvent any technical limitations in the Software
Use the Software to process data You do not have rights to process
Share, publish, or resell a License Key, or circumvent license activation

2.3 Free Tier and Pro License

The Free Tier is licensed at no charge for the term of this Agreement.
Pro Features require a Pro License. The Pro License is a one-time purchase; it does not expire and is not a subscription.
A License Key may be activated on a limited number of devices at a time, as stated at purchase. You may deactivate a device in the Software to free a seat.
A Pro License includes Software updates released during the twelve (12) months following purchase. Versions installed or made available to You during that period remain licensed thereafter.
Purchases are processed by Licensor's authorized merchant of record (Lemon Squeezy, LLC), whose terms of sale govern payment. All Pro license purchases are final and non-refundable, except where a refund is required by applicable law.
Licensor may disable a License Key obtained fraudulently, charged back, or used in violation of this Agreement; upon such termination Your access to Pro Features ceases.

3. Recording and Consent

3.1 User Responsibility

You are solely responsible for:

Obtaining proper consent before recording any conversation
Complying with all applicable recording laws in Your jurisdiction
Ensuring all parties are aware of and consent to being recorded
Understanding and following two-party consent laws where applicable

3.2 Legal Compliance

Recording laws vary significantly by jurisdiction. Some regions require:

One-party consent (at least one party must consent)
Two-party consent (all parties must consent)
Written consent documentation
Disclosure notices before recording begins

3.3 Disclaimer

Licensor provides tools to facilitate consent management but does NOT provide legal advice. Consult with legal counsel to ensure compliance with applicable laws.

3.4 Indemnification

You agree to indemnify and hold harmless Licensor from any claims, damages, or legal actions arising from Your failure to obtain proper consent or comply with recording laws.

4. Privacy and Data Processing

4.1 Local-First Architecture

The Software is designed to process all data locally on Your device. No audio recordings, transcripts, or summaries are transmitted to Licensor's servers or any third-party servers.

4.2 Data Storage

All recordings, transcripts, and summaries are stored locally on Your device at:

macOS: ~/Library/Application Support/hire-scribe/
Windows: %APPDATA%\hire-scribe\
Linux: ~/.config/hire-scribe/

4.3 Local AI Components

The Software uses components that run entirely on Your device:

Transcription: Faster-Whisper or MLX Whisper (local transcription; no data sent off-device)
Speaker identification: pyannote.audio (local diarization; no data sent off-device)
Summarization: llama.cpp with GGUF models (bundled/local AI; no separate server required)

No audio, transcripts, or summaries are sent to external servers for processing.

4.4 Data Control

You maintain complete control over Your data. You may:

Delete recordings at any time
Export data in standard formats (Markdown, PDF)
Uninstall the Software and delete all associated data

4.5 Telemetry

The Software does not collect usage statistics or analytics. Crash reporting is available and is on by default; You may disable it at any time in Settings.

5. Intellectual Property

5.1 Ownership: The Software and all intellectual property rights therein are and shall remain the property of Licensor.
5.2 User Content: You retain all rights to recordings, transcripts, and summaries You create using the Software. Licensor claims no ownership over Your content.
5.3 Feedback: Any feedback, suggestions, or ideas You provide about the Software may be used by Licensor without obligation or compensation to You.

6. Warranties and Disclaimers

6.1 Limited Warranty

Licensor warrants that the Software will perform substantially in accordance with the documentation for ninety (90) days from the date of installation.

6.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN SECTION 6.1: THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

LICENSOR DOES NOT WARRANT THAT: the Software will meet Your requirements; the Software will be uninterrupted, timely, secure, or error-free; the results obtained from the Software will be accurate or reliable; or any errors in the Software will be corrected.

6.3 AI Accuracy

AI-generated transcripts and summaries may contain errors, omissions, or inaccuracies. You are responsible for reviewing and verifying all AI-generated content before relying on it.

6.4 Legal Compliance

Licensor makes no warranty that the Software complies with all laws and regulations in Your jurisdiction. You are responsible for ensuring Your use complies with applicable laws.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LICENSOR SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Cost of substitute goods or services
Damages arising from Your use or inability to use the Software
Damages arising from unauthorized access to Your data
Damages arising from Your failure to obtain proper recording consent
Any claims by third parties related to recorded conversations

7.2 Cap on Liability: In no event shall Licensor's total liability exceed the amount You paid for the Software in the twelve (12) months preceding the claim (or $100 USD if the Software was provided free of charge).

7.3 Essential Purpose: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the limitations above may not apply to You.

8. Term and Termination

8.1 Term

This Agreement is effective until terminated.

8.2 Termination by You

You may terminate this Agreement at any time by:

Uninstalling the Software
Destroying all copies of the Software in Your possession
Deleting all associated data

8.3 Termination by Licensor

Licensor may terminate this Agreement immediately if You:

Breach any term of this Agreement
Use the Software for illegal purposes
Attempt to circumvent technical limitations

8.4 Effect of Termination

Upon termination: Your license to use the Software immediately ceases; You must uninstall the Software and destroy all copies; Sections 5, 6, 7, 9, and 10 shall survive termination.

9. Updates and Modifications

9.1 Software Updates

Licensor may release updates, patches, or new versions of the Software. Updates may add new features, fix bugs or security vulnerabilities, modify or remove existing features, or be installed automatically (if auto-update is enabled).

9.2 Agreement Updates

Licensor reserves the right to modify this Agreement. If material changes are made, You will be notified within the Software. Continued use constitutes acceptance of the new terms. You may terminate the Agreement if You disagree.

9.3 No Obligation

Licensor has no obligation to provide updates, support, or maintenance.

10. General Provisions

10.1 Entire Agreement: This Agreement constitutes the entire agreement between You and Licensor regarding the Software and supersedes all prior agreements.
10.2 Governing Law: This Agreement shall be governed by the laws of the State of Illinois, United States, without regard to conflict of law principles.
10.3 Severability: If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.
10.4 No Waiver: Failure to enforce any provision of this Agreement shall not constitute a waiver of that provision.
10.5 Assignment: You may not assign this Agreement without Licensor's prior written consent. Licensor may assign this Agreement without restriction.
10.6 Export Compliance: You agree to comply with all applicable export and import laws and regulations.
10.7 Government Use: If You are a U.S. government entity, the Software is a "commercial item" as defined in FAR 2.101, and this Agreement governs Your use.

11. Recording Law Compliance Notice

CRITICAL: Recording laws vary significantly by jurisdiction. Failure to comply may result in criminal penalties and civil liability.

United States

One-Party Consent States: At least one party (including You) must consent
Two-Party Consent States: All parties must consent (CA, CT, FL, IL, MD, MA, MT, NV, NH, PA, WA)
Federal Law: One-party consent for non-electronic communications

European Union

GDPR Applies: Recording may constitute personal data processing
Legitimate Interest Required: Must have lawful basis for recording
Notice Required: Individuals must be informed of recording
Data Protection Impact Assessment: May be required for systematic recording

United Kingdom

Data Protection Act 2018: Recording constitutes personal data processing
Consent or Legitimate Interest: Required lawful basis
ICO Guidance: Follow Information Commissioner's Office guidelines

Canada

One-Party Consent: Federal law (Criminal Code Section 184)
Provincial Variations: Some provinces have additional requirements

Australia

State-Based Laws: Recording laws vary by state/territory
Consent Requirements: Most states require one-party consent
Workplace Monitoring: Separate rules apply

Other Jurisdictions

Consult local legal counsel to understand recording laws in Your jurisdiction.

12. Contact Information

For questions about this Agreement or the Software:

Email: tyler@talmarkdigital.com
Website: gethirescribe.com

13. Acceptance

BY CLICKING "ACCEPT," INSTALLING, OR USING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE SOFTWARE.

End User License Agreement (EULA)